This is hard to say without knowing a specific problem, however searching for the word "error" may help. As I mentioned above, some of the log lines may be quite long, and you'll have to use your judgement on if they provide any information that's of use.

If the marketplace is broken and not displaying any purchases, don't worry, it probably isn't you, it's Microsoft.

Check out your log files and look for something like this:. This is often caused by an incorrect address or SOAP action.

See InnerException, if present, for more details. Basically Microsoft broke something on their end and hasn't fixed it and there's nothing we can do until they do.

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Sorry this didn't help. Was this reply helpful? Ackis Xbox Ambassador. I'm recreating this post because it needs updating, and I can't update my old post.

Purchased from Steam: Steam is a wonderful platform - you buy the game, install it and it should just work. These games may auto-update to non-GFWL versions, however there is a way you can prevent this: Select the game from the Steam list of games.

Right click, and go to properties Click the Updates tab Under automatic updates select "Only update this game when I launch it" This will prevent the game from getting updates automatically, however you'd still need to update it when you try to play it.

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